Cookie Policy

Last updated: 8 September 2025

This Cookie Policy explains how Cranford Ironstone Company Ltd ("we", "us", or "our") uses cookies and similar technologies when you visit our website: www.cranfordironstone.com ("Website"). This policy explains what cookies are, how we use them, and how you can manage your preferences. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and other relevant privacy laws.

1. Who We Are

Cranford Ironstone Company Ltd
Registered in England and Wales
Company number: 16188362
Registered office: 6A High Street South, Rushden, Northamptonshire, NN10 0RA
Email: sales@cranfordironstone.com

We are the data controller responsible for processing your personal data through our Website and services.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owners.

Cookies can be:

  • First-party cookies: set by us directly.
  • Third-party cookies: set by external providers for services like analytics, payments, or marketing.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be switched off. They are usually set in response to actions like:

  • Logging in
  • Filling out forms
  • Managing orders or payments
  • Setting privacy preferences

Disabling these cookies may make parts of the Website unusable.

b) Performance and Analytics Cookies

We use these cookies to collect anonymous data about how users interact with our Website to improve performance and user experience.

We use Google Analytics to understand how visitors use our site, including:

  • Pages visited
  • Time spent on pages
  • Referral sources

Google Analytics may collect your IP address and anonymize it in accordance with EU/UK law.
Learn more: https://policies.google.com/privacy

c) Functionality Cookies

These cookies allow the Website to remember your preferences (e.g., language, location) and offer enhanced features. They may be set by us or third-party providers.

d) Marketing and Targeting Cookies

These cookies may be used by advertising partners to build a profile of your interests and deliver relevant ads on other websites. They do not store directly identifiable personal information but are based on uniquely identifying your browser and device.

4. Cookies for Payments

We process customer payments securely via third-party providers such as Stripe. These providers may place cookies to:

  • Detect and prevent fraud
  • Authenticate secure transactions
  • Comply with legal and regulatory requirements

5. How We Use Personal Data with Cookies

Some cookies collect personal data, such as:

  • IP address
  • Device identifiers
  • Session data
  • Order history

This data may be used to:

  • Fulfil purchases
  • Deliver marketing communications (if you've consented)
  • Analyse website performance

All personal data collected through cookies is processed in line with our Privacy Policy and UK GDPR requirements.

6. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), the legal bases we rely on for processing your cookie-related data include:

  • Consent – for non-essential cookies (e.g., marketing, analytics).
  • Legitimate interest – for ensuring website security and functionality.
  • Contractual necessity – for processing payments or order fulfilment.

You can withdraw your consent at any time using our cookie management tool or browser settings.

7. How to Manage Cookies

You have the right to accept or reject cookies at any time:

a) Via Our Cookie Banner

When you first visit our Website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

b) Via Your Browser

You can also control cookies using your browser settings:

  • Delete stored cookies
  • Block all or specific types of cookies

To learn more, visit:

8. Third-Party Cookies

We may allow trusted partners to place cookies via our Website. These cookies are subject to the third parties' privacy policies.

For example:

We are not responsible for third-party cookie usage, but we aim to work only with partners who are GDPR-compliant.

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request rectification or deletion
  • Object to or restrict processing
  • Withdraw consent
  • Lodge a complaint with the Information Commissioner's Office (ICO)

For more information or to exercise your rights, contact us at:
sales@cranfordironstone.com

You may also contact the ICO at www.ico.org.uk.

10. Changes to This Policy

We may update this Cookie Policy occasionally to reflect changes in legal or operational requirements. We'll notify you of any significant updates by updating the date at the top of this page and, where appropriate, via a notice on our Website.

11. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Cranford Ironstone Company Ltd
Address: Home Farm, Duck End, Cranford, Northamptonshire, NN14 4AD
Email: sales@cranfordironstone.com
Website: www.cranfordironstone.com